New US law requires dating apps to warn users about romance scams

· Investigations · United States

A new US law requires dating apps to warn users about romance scams, which have produced record losses. Under the measure, apps must notify users when someone they have been talking to has been banned from the platform for fraud. The requirement targets a scam category that has become one of the costliest forms of consumer fraud, with losses reaching record levels according to the reporting. For dating platforms, the law creates a new compliance duty that ties account enforcement directly to user-facing notifications, rather than leaving bans invisible to the people already in contact with a removed account. The change puts pressure on trust-and-safety teams to track bans and communicate them in a timely way while balancing privacy concerns.

Why it matters：It adds a user-facing enforcement obligation to dating platforms, potentially setting a template for how consumer apps must disclose fraud-related bans.

Key points

  • Apps must tell users when a person they have been talking to was banned for fraud.
  • Romance scams have caused record losses.
  • The requirement links account enforcement to user notifications.

Sources (original reporting)

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